| Speaker | Olivier Sobry |
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| Speaking Slot | BI as a Driver at 14:30hr | ||
| Title | Business Intelligence as a process improvement driver. | ||
| Abstract |
At the Tecteo Group BI is not only used as a strategic steering tool, but also as a driver for process improvement. In a complex system landscape after the merger & acquisition of 8 inter-municipal companies into the Tecteo group, BI helps identify and close loopholes in customer interaction processes, invoicing and credit collection, thus improving customer satisfaction and profitability. |
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| Speaker | Olivier Sobry, CIO | ||
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Biography Olivier Sobry Olivier Sobry is CIO at Tecteo. Just graduated as a Master in Economics, he started looking for a sedentary job. He only found it, more than 15 years later, when signing a contract with Tecteo. During these years, he has been travelling around the globe, from Sweden to South Africa, from San Paolo to Singapore, working in the consulting industry for Bureau Van Dijk, E&Y Consulting, Deloitte and finally SAP (first SAP Belgium, then reporting to a SAP EMEA structure). |


















